Myanmar’s growing doxxing problem

More than two years ago, as Myanmar’s coup unfolded, open-source content provided unique insight into what was happening in the country and the battlelines that were soon to emerge. Live from a roundabout in the capital of Naypyidaw, exercise instructor Khing Hnin Wai unwittingly captured and disseminated live footage of the coup taking place via Facebook. For a brief period, images of Khing Hnin Wai dancing in front of a military convoy became symbolic of Myanmar’s struggle to maintain democracy.

Here at Myanmar Witness, we use user-generated, openly available content like this to identify, verify and report on events across Myanmar involving abuses of human rights and contraventions of international law. We let the evidence speak for itself when we publish the results of our investigations, collaborate with media and share evidence with justice and accountability mechanisms.

Content we examine is rarely as innocuous as Khing Hnin Wai‘s video. Since our inception as one of the witness projects at the Centre for Information Resilience, we have used imagery from social media, geospatial providers, and other forms of ‘open’ sources to contribute towards accountability for crimes being committed. These include horrific beheadings, the widespread intentional use of fire, the impact of the conflict on sites with special protections, and at a scale and sophistication beyond what we see in our other witness projects — hate speech and doxxing.

Doxxing exposes the private information of individuals, such as addresses, phone numbers and more, without their consent. In Myanmar it is done with the intent to intimidate, spread fear and suppress voices. Doxxing has become the digital manifestation of the real-world violence faced by thousands of people in Myanmar everyday. Our findings have repeatedly shown that in Myanmar, the internet is being used as a weapon – and this is steeped in history. Facebook was widely used as a vehicle for the promotion of hate speech and incitement to violence during the Rohingya crisis, which led to the social media company admitting failings in the way it handled content on its platform.

In January this year, following an investigation into online abuse against Burmese women, we released our Digital Battlegrounds report, which showed how the situation is worsening. Its findings were damning: Facebook and Telegram were hosting politically-motivated abuse targeted at Burmese women. Abuse included real-world threats of violence, gendered hate speech and sexually violent commentary. The source of this content was clear – pro-Myanmar Military accounts and users.

To their credit, and in response to Myanmar Witness and BBC outreach, both Meta and Telegram removed a large amount of content which violated their respective terms of service. However, in the case of Telegram, soon after some accounts were removed or suspended, new ones emerged to take their place. Identifying online abusers and their violent content continues to be painstaking and tedious work.

The online information environment in Myanmar has been, and continues to be, part of the conflict. In the wake of an airstrike by the Myanmar Air Force against Pa Zi Gyi village in April 2023, the darkness of Myanmar’s digital conflict resurfaced. With some media reporting more than 160 dead it was one of the worst airstrikes seen in Myanmar and led to an outpouring of domestic and international sympathy and condemnation.

In Myanmar, a ‘black profile’ campaign emerged online, mourning the victims of the attack. Today’s report by Myanmar Witness investigators shows just how the military regime retaliated with a brutal crackdown — online and offline — against those who dared to show sympathy. For engaging in non-violent online protest, individuals were met with arrests, threats and physical violence. Both their digital and real-world voices were silenced.

Pro-junta groups doxxed those who protested digitally as online sympathy grew in the wake of the airstrike. We found a link: at least 11 of the 20 individuals who were doxxed were then arrested for their activities on Facebook within days of being exposed by pro-junta Telegram channels. They were among a total of 69 people who were arrested within three weeks of the airstrike. In the vast majority of cases, social media activity was the stated reason for their arrest by the authorities.

Some months following their arrest, five individuals who were influential and well-known — a former journalist and several celebrities — were released. Multiple pro-junta Telegram channels hinted at their release before it occurred, indicating information sharing, if not coordination, between these channels and the military authorities. The fate of the more than 60 others detained in the same period remains unclear. Our research only scratches the surface of the vicious digital and physical conflict in Myanmar, and there are no signs of it abating.

While those who incite and intimidate online are ultimately responsible, inadequate moderation of content by social media platforms is part of the problem, as is the protracted war in Myanmar which recycles and reinforces the online violence. While others go online to perpetuate conflict, we at Myanmar Witness will continue to use digital content to identify, verify and report on the conflict, and to ensure that those at risk of being silenced have their voices heard.

Facebook policies put human rights defenders at risk

If Priscilla Chan, an American citizen and wife of Facebook CEO Mark Zuckerburg, was passing through Cairo International Airport and was stopped by a police officer who searched her phone illegally would she file a lawsuit? Possibly.

If Priscilla and her husband were Egyptian then the answer is definitely not. It is common knowledge that in Egypt, the police are above the law. If this hypothetical situation actually came to pass, I would advise Mark Zuckerburg not to run any social media campaigns publicising what happened with his wife because he would either be arrested or forcibly disappeared. Even if our hypothetical Egyptian Mark Zuckerberg managed to flee the country after that, he wouldn’t be able to create a campaign to help those in similar dangers -Facebook only allows political campaigns for those physically inside the country. If he managed to seek help from a friend or family member inside Egypt, then they will also likely be arrested immediately; Facebook’s policy now requires someone’s full name in order to make a political campaign or advertisement. Thus, my advice to you my friend would be to internalise your anger. Facebook’s policies aid and abet tyrants. That is what Egyptians must face.

In 2017, the executive boards of Facebook, Twitter, and Google all announced that they found Russian hackers had bought ads on their platforms and used fake names a year previously to create controversial stories and spread fake news ahead of the American presidential elections of 2016. The companies handed over three thousand divisive ads to the US Congress, which they believed were bought by Russian parties in the months leading up to the elections in order to influence the outcome.

Between them, the tech companies appointed more than a thousand employees to review ads to ensure they are consistent with their terms and conditions and prevent misleading content. This was intended to deter Russia and others from using their social networks to interfere in the elections of other nations.

This led to Mark Zuckerburg’s announcement that outlined steps to help prevent network manipulation, including imposing more transparency on political and social ads that appear on Facebook. This included making advertisers provide identifying documentation for political, social and election-related ads. Likewise, he announced that the advertisements would have to bear the name of the person that funded the advertisement, and that the predominant funder of the advertisement must reside in the country itself, and the financing must be done locally.

I find that there is a significant gap between the reality of what is truly happening in the Middle East and what the West understands about it. What is happening in Egypt specifically is not comparable to anything happening in the US or Europe and thus the international policies for such companies cannot be developed based on the desires and needs of only the American public.

These laws were supposed to help American society be more transparent but instead are being used as a weapon by the Egyptian regime in order to crack down on people’s rights and freedoms and they put human rights activists in Egypt in further danger.

Revealing the full names of those creating political or human rights campaigns leads to these individuals being constantly under threat, of both their posts being taken down and a potential government crackdown on them. As a result, these laws become a means of control for the government to further silence the voices of the masses. We, as human rights defenders in Egypt, need security and privacy, as the nature of our work exposes violations within systems and governments. There are a large number of risks that we are already exposed to daily because of our activity, and it is possible to monitor us in many ways, including the digital system, in which the system can currently determine all our activity through such transparency laws.

We are not looking for equal rights or to enter elections, rather we are merely attempting to possess our own humanity, preserve our dignity, and stand up for our rights. We dedicate our lives for equality and to prevent infringements on the rights of those in our society. Now that our activism is deemed nearly impossible by your laws, Mr Zuckerburg, you truly leave us with no option as we cannot put our families and communities at risk of imprisonment due to our names and the names of those helping us being made available.

I urge you to make digital privacy and security of human rights defenders a top priority, as today these activists have become truly vulnerable to repressive tactics as the Egyptian regime uses your laws as a loophole to remove opposition.

We have already had bad experiences with your laws.

Human rights defender Sherif Alrouby has been imprisoned by the Egyptian regime for years and we attempted to campaign for his release. We tried to spread a song entitled ‘Sherif Alrouby is imprisoned oh country’ and were impeded by Facebook’s policies. We had no option but to stop our campaign in order to prevent any security issues with the individuals that funded our advertisement as their full names were displayed.

Facebook’s policies impede our work as human rights defenders. We recognize that you support freedom of speech and desire increased transparency, but you do not realise the severity of what is happening in Egypt. A prime example of the severity of the situation is the killing of activist Shady Habash inside prison for merely making a song criticising the regime’s policies during the reign of El-Sisi. Likewise, my friend Galal El Behiery spent more than six years in prison for writing the song’s words – he has been on hunger strike in prison for more than 14 days.

I urge you all to understand the differences between nations. Egypt is not a transparent nation. Rather, it is an oppressive nation that exploits transparency to kill and dispose of opposition.

The woman exposing the propaganda puppet masters

Dr Emma Briant, one of the key researchers who uncovered the Cambridge Analytica scandal in 2018

The vortex of misinformation, conspiracy theories, hatred and lies that we know as the unacceptable face of the internet has been well documented in recent years. Less well documented are the players behind these campaigns. But a small and growing group of journalists and researchers are working on shining a light on their activities. Dr Emma Briant is one of them. The professor, who is currently an associate at the Center for Financial Reporting and Accountability, University of Cambridge, is an internationally recognised expert who has researched information warfare and propaganda for nearly two decades. Her approach is that she doesn’t just research one party in the information war. Instead Briant considers each opponent, even those in democratic states, a breadth and detail that is important. As she tells me you miss half the story if you concentrate on single examples.

“This is a world in which there is an information war going on all sides and you can’t understand it without looking at all sides. There isn’t a binary of evil and pure. In order to understand how we can move forward in more ethical ways we need to understand the challenge that we are facing in our world of other actors who are trying to mislead us,” Briant says.

“There are powerful profit-making industries that are reshaping our world. We need to better research and understand that, to not simply expose some in isolated campaigns like they are just bad apples,” she adds.

Briant is perhaps best known for her work on Cambridge Analytica. She was central in exposing the data scandal related to the firm and Facebook at the time of the USA’s 2016 election. So what drove her to this area of research?

“My PhD looked at the war on terror and how the British and Americans were coordinating and developing their propaganda apparatus and strategies in response to changing media forms and changing warfare. Now that led me to meet Cambridge Analytica or rather its predecessor, the firm SCL group. Cambridge Analytica were using the kind of propaganda that had been used in the military, but in this case in elections, in democratic countries.”

The groundwork for this research was laid much earlier, when Briant lived as a child in Saudi Arabia around the time of the Gulf War. She was shocked to find lines and lines of Western newspapers censored with black pen, to the point you couldn’t read them, and pro-US and anti-Iraq propaganda everywhere.

“I was amazed by the efforts at social control,” she said.

Then, during her first degree, she studied international relations and politics when 9/11 happened and, as she says, “the world changed”.

“I was really very concerned about what we were being fed, about the spin of the Iraq war,” says Briant.

Like many she was inspired by a teacher, in her case Caroline Page.

“[Page] wrote a book on Vietnam and propaganda, and she had interviewed people in the American government and I was amazed that a woman could just go over to America and interview people in politics and in government and get really amazing interviews with high level officials. This really inspired me.”

Briant was motivated by both Page’s example and her specific work.

“She wanted to really find out what was going on and understand the actors behind the propaganda. And that is what really fascinates me most. Who’s behind the lies and the distortions? That’s why I’ve taken the approach that I have, both in looking at power in organisations like governments and how that’s deployed, and looking at how we can govern that power in democracies better.”

Because of Briant’s all-sided approach, she says she can attract the ire of people across the spectrum. People who focus only on Russia, for instance, might dislike that Briant critiques the British government. Conversely, people who are critics of the UK and US government call into question whether she should challenge Russian or Chinese propaganda. But, as she reiterates, “it’s really important to have researchers who are willing to take on that difficult issue of not only understanding a particular actor but understanding the conflict, protecting ordinary people and enabling them to have media they can trust and information online which is not deceptive.”

Criticism of her work has at times taken on a sinister edge. Briant is, sadly, no stranger to threats, trolling and other forms of online harassment.

“It’s very difficult to even just exist online if you’re doing powerful work, without getting trolled,” Briant says.

“The type of work that I do, which isn’t just analysing public media posts and how they spread, but is also looking at specific groups’ responsibilities and basically researching with a journalistic role in my research, that kind of thing tends to attract more harassment than just looking at online observable disinformation spread. Academics doing such work require support.”

Briant cites the case of Carole Cadwalladr, a journalist at the Guardian, as an example of how online campaigns are used to silence people. Like Briant, Cadwalladr pointed the looking glass at those behind the misinformation that spread in the lead-up to the EU referendum. Cadwalladr experienced extreme online harassment, as well as a lengthy and very expensive legal battle. Taken by Arron Banks, the case had all the hallmarks of being a SLAPP, a strategic lawsuit against public participation, namely, a lawsuit that has little to no legal merit. Its purpose is instead to silence the accused through draining them of emotional, physical and financial resources.

Briant has not been the subject of a SLAPP herself but has experienced other attempts to threaten, intimidate and silence her. Meanwhile, the threat of lawfare lingers in the background and has affected her work.

“Legal harassment has a real impact on what you feel like you are able to say. At one point after the Cambridge Analytica scandal it felt like I couldn’t work on highly sensitive work with a degree of privacy without the threat of being hacked or legal threats to obtain data or efforts to silence me. You cannot develop research on powerful actors and corrupt or deceptive activities as a journalist or a researcher without knowing your work is secure,” Briant says.

The ecosystem might be changing. New legislation has been proposed that will make using SLAPPs harder in the UK, where they are most common (the US, by comparison, has laws in place to limit them). But, as Briant highlights, there is more than one way to skin a cat.

“I don’t think people really understand the silencing effect of threat, not necessarily even receiving a letter but the potential of people to open up your private world.  The exposure of journalism activities before an investigation is complete enables people to use partial information to misrepresent the activities, it can even put sources at risk,” she says.

While Briant believes these harassment campaigns can affect anyone doing the sort of work that she and Cadwalladr do, she says we can’t ignore the gender dynamic.

“Trolling and harassment affects a lot of different women and women are much more likely to experience this than men who are doing powerful work challenging people. This is just true. It’s been shown by Julie Posetti and her team, and it’s also the case if you look at other minorities or vulnerable communities.”

Of course if Briant was just a bit player people might not care as much. Instead, Briant has given testimony to the European Parliament and had her work discussed in US Congress. She’s written one book, co-authored another and has contributed to two major documentary films (one being the Oscar-shortlisted Netflix film The Great Hack). In today’s world, the attacks she has received have become part of the price people are paying for successful work. Still it’s an unacceptable price, one that we need to speak about more.

Briant is doing that, as well as more broadly carrying on with her research. She’s also writing her next two books, one of which revisits Cambridge Analytica. In Briant fashion, it places the company in a wider context.

“I’m looking at different organisations and discussing the transformation of the influence industry. This is really a very new phenomenon. Digital influence mercenaries are being deployed in our elections and are shaping our world.”

There needs to be a space to be offended while protecting people from hate

[vc_row][vc_column][vc_single_image image=”116736″ img_size=”full” add_caption=”yes”][vc_column_text]Platform or publisher?

Free speech versus hate speech?

Personal responsibility versus corporate responsibility?

What is social media for and who is responsible for what?

This week Donald Trump, the former American President, once again made international headlines. This time not for something he had said that day – but rather on whether he has the right to have a public platform on social media, and Facebook in particular.

Many of us undoubtedly have a significant problem with many of the tweets that the former President posted during his tenure. My personal politics are well known, and no one would be surprised for a second that I found Trump to be abhorrent. He does have the right however, as a citizen in a free society to be offensive and abusive (although not to incite violence – which I believe he did).

But the question at hand isn’t actually about his free speech or whether he has the right to be on social media or not. Rather the question is – what is social media?  Is it a publisher of content that is legally responsible for the words and deeds of their users or is it a platform which facilitates debate (and in too many cases hate)?

Social media is a core part of many of our lives. At times of crisis, both personal and national, it can be a blessing, letting you know friends and family are safe. At its best it can and should inspire thoughtful debate and challenge the status-quo. But at its worst it can bring out the very worst in every one of us. It can incite hate, racism, misogyny, harassment, bullying and violence. It can radicalise. But is can also entertain and inform. In other words, social media and its impact is as complex as the people who use it.

Given how we all use it, it is easy to consider social media a free public space, one that we all have access to without restriction. But social media companies are exactly that – private companies – who get to decide who uses their services and how they get to use them. That doesn’t make them inherently bad, but it does mean that they have their own rationale for operation. It also means we don’t have either an intrinsic right to use or and complete free speech on them – unless they allow it.

In the months ahead I’m going to be speaking a lot about the Online Safety Bill, the legislation progressing through the British parliament regarding our online access and future regulation. There is clearly a cultural problem on social media – it can all too often be a grim place to spend time; we need to recognise that and help fix it. But not at the cost of protections for free speech, our right to debate and engage.

There needs to be space to be offended – while at the same time protecting people from hate and violence. We also need to remember that personal responsibility is relevant in this debate and no one acts with impunity.

So the challenge for all of us – is helping to make social media a better place while protecting our core rights – a balance that we must find.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][three_column_post title=”You may also want to read” category_id=”41669″][/vc_column][/vc_row]