Eric Gill: The Body
Training Day Schedule
10.00 to 13.30, 10 April, Clore Learning Space
Please arrive promptly, refreshments served from 9.30
Please rsvp if you haven’t already done so to Rebecca@ditchlingmuseumartcraft.org.uk
SCHEDULE
10.00 NH: Welcome and introduction to exhibition – short version of talk and Q&A
10.30 RD: Front of House and gallery invigilation routine explained – Q&A
10.45 LJ/RD: Workshop on disclosure process and staff support.
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- Staff support and Info Packs
- Disclosure procedure
- Complaints procedure
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11.00 RD /GW: Workshop on language to be used.
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- Discuss use of humour
- Discuss terms and those that are good and not
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11.15 Tea break
11.30 Peter Saunders, NAPAC, National Association of People Abused in Childhood (napac.org.uk)
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- Key facts and figures
- Myth busters
- How an abused person might feel on visiting the exhibition
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12.00 Presentation by Wellcome Collection staff, Georgia and Eleanor (wellcomecollection.org)
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- How to respond to visitor comments on difficult subject matter and make sure that you feel comfortable doing so
- How to close down conversations and signpost
- What to do if people are emotional – angry or upset
- Looking after yourself and team working
- How to ask for written feedback and complete surveys
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- NH/GW: Answers to Frequently Asked Questions and dealing with press
13.00 Q&A
13.30 Close
