We can make Twitter better, but never perfect

take-back-twitterOn a BBC Newsnight discussion last night, panelists were asked if they felt that a watershed moment had been reached in our attitude to misogynist abuse and threats on Twitter.

It certainly feels like a moment: The increasing pervasiveness of social media in UK public life, combined with a resurgent young feminist movement (aided by social media), has led to this tumult of voices. We all seem to agree that something should be done about threats of rape, such as the ones experienced by Labour MP Stella Creasey, but the question is what?

Twitter yesterday released a statement saying they would look into introducing a report abuse button under all tweets. This, the company pointed out, is in fact already available on the Twitter iphone app, and will soon be rolled out on Android and desktop.

But some see a danger in this: a report button, they suggest, could easily be abused. Celebrity users with a large amount of followers could, for example, get their fans to report critics.

Political opponents and human and civil rights activists could easily be marked as abusive by users. I can imagine, for example, that Index on Censorship’s account would repeatedly be reported as abusive by, say, highly co-ordinated pro-Bahraini government tweeters.

What are the alternatives? Writing for the Guardian, Index contributor Jane Fae says that the focus is too much on the potential solutions Twitter can provide and not enough on the existing laws in place. Earlier this year, the Crown Prosecution Service released guidelines on social media user prosecutions. Index greeted these as by and large sensible (interesting to note that these came about because of a feeling that there were too many prosecutions of social media users; though there is a distinction between generally offensive material and specific, direct, threats).

Jane suggests a mechanism for reporting threats to the police, rather than Twitter:

“By all means, let’s have a button – but one that delivers reports of online abuse directly to the local police force, a bit like a security alarm, and not just to Twitter.

This relatively simple solution doesn’t exist yet but I’m currently coding a mock-up of one for Everyday Victim Blaming (EVB), a not-for-profit organisation set up to help stop violence against women. Installed on your computer, the button would let you generate instant email reports, detailing online abuse and asking the police to investigate. It should also copy a report back to EVB or another campaign group. If the police really are swamped, that, in itself, is a thing – and may finally prompt politicians to ditch the soundbite and think a bit deeper on this issue.

Matt Flaherty, the prolific and interesting tweeter and blogger on free speech issues, brings the issue back to Twitter with his idea of a “panic mode” to help tweeters beleaguered by coordinated attacks:

“My solution to this problem would be for Twitter to introduce something like a panic button that would immediately but temporarily place one’s account into a state where all mentions are blocked except for those coming from the followers and following lists. Twitter could also allow the user to open a case and have mentions logged against that case to help Twitter to take action against those who violate the terms. Twitter could also perhaps warn users attempting to put the panicked account into a mention or reply. Perhaps they could ask for confirmation either within the stream or in an email. An alternative would be to actually disallow the creation of the mention or reply. A blocked account is currently not allowed to perform a reply but it can use a mention. The same rules might apply here. The mention would still not be seen.”

It’s an interesting idea, particularly for the kind of abuse Caroline Criado-Perez was subjected to: The campaigner was receiving 50 tweets an hour, suggesting a level of co-ordination. Flaherty’s proposal is a kind of advanced version of Don’t-Feed-The-Trolls, allowing a user to silence the angry mob directed at them.

The Daily Telegraph’s Marta Cooper (formerly of this parish), points out, however, that technological fixes are not the answer to societal problems:

“The offline world is still inhabited by some men who believe that women who voice an opinion must be put in their place. This is simply reflected and amplified online. Twitter did not create the misogynistic monsters that hurled grotesque tweets at Criado-Perez or send the same to other women on a regular basis; online platforms simply make it easier for these individuals to behave in appalling ways, and it is far harder to ignore published text than a hateful comment made by some Neanderthal in a pub.

“As with other societal problems, there is no quick fix – technological or otherwise – to something which has centuries’ worth of roots. It is far more valuable and worthwhile to expose hate for what it is and to debate why it occurs in the first place.”

Martin Belam makes a similar point here.

So what do we do? MPs have called Twitter executives to testify at the House of Commons: there is no doubt Twitter could have handled this better – the action of their New York based manager of journalism Mark S Luckie, blocking critical but polite UK voices, has been particularly unfortunate. No doubt the Twitter representatives will face demands from MPs to do something, and fast.

But we should be careful of quick fix solutions: the police are investigating the threats against Criado-Perez and Creasy; it is likely there will be prosecutions. This may seem frustratingly slow for some, but that is the pace of these things. The instant nature of social media means we often expect instant remedies for problems that are, as Ben Goldacre puts it, a little bit more complicated than that. Collective effort and thought on this should take precedent over the kind of kneejerk thinking about the web that too often dominates (see David Cameron’s “ban all the bad things” speech last week). We want the web to be free and diverse, but we also want the web to be,  as much as possible, a positive experience for people. This is the challenge we face, and our reactions over the issues raised in the past few weeks could have consequences for years to come. Together we can make the web better, but we should be wary of attempts to make it perfect.

‘Privacy and freedom from state intrusion’

Stephen Fry, Bianca Jagger and Anish Kapoor sign Index on Censorship petition to end mass surveillance by the NSA, GCHQ and other governments.

Celebrities, artists, activists and politicians have signed an Index on Censorship petition calling for Europe’s leaders to oppose mass surveillance by the US, UK and other governments, as revealed by whistleblower Edward Snowden. Supporters of the petition include writer and actor Stephen Fry, activists Bianca Jagger and Peter Tatchell, writer AL Kennedy, artist Anish Kapoor, blogger Cory Doctorow and Icelandic politician Kolbrún Halldórsdóttir. 15 international NGOs are also backing the petition.

Actor Stephen Fry said:

‘Privacy and freedom from state intrusion is important for everyone. You can’t just scream “terrorism” and use it as an excuse for Orwellian snooping.’

Director of Campaigns and Policy, Marek Marczynski said:

‘Since the revelations about the activities of the NSA and GCHQ, Europe’s Heads of State have been slow to take action over the mass surveillance of European and other citizens.  Although some have voiced concerns, there has been no commitment to taking joint action. People from around the world are signing Index’s petition because they want Europe’s leaders to say no to mass surveillance, and condemn it as both an invasion of privacy and a threat to free speech.’’

As well as calling for Europe’s leaders to state on the record their opposition to mass surveillance, the petition demands that mass surveillance is on the agenda at the next European Council Summit in October.

The petition is at: http://chn.ge/1c2L7Ty and is being promoted on social media with the hashtag #dontspyonme

It is supported by Index on Censorship, English PEN, Article 19, Privacy International, Open Rights Group and Liberty, European Federation of Journalists, International Federation of Journalists, PEN International, PEN Canada, PEN Portugal, Electronic Frontier Foundation, PEN Emergency Fund, Canadian Journalists for Free Expression (CJFE), the National Union of Somali Journalists and the Bahrain Center for Human Rights.

For interviews or more information, please contact [email protected]. +44 (0) 207 260 2662.

Free expression in the news

#DONTSPYONME
Tell Europe’s leaders to stop mass surveillance #dontspyonme
Index on Censorship launches a petition calling on European Union Heads of Government to stop the US, UK and other governments from carrying out mass surveillance. We want to use public pressure to ensure Europe’s leaders put on the record their opposition to mass surveillance. They must place this issue firmly on the agenda for the next European Council Summit in October so action can be taken to stop this attack on the basic human right of free speech and privacy.
(Index on Censorship)

CENSORED
David Cameron: Stop Sleepwalking into Censorship
Index on Censorship launches a petition calling on European Union Heads of Government to stop the US, UK and other governments from carrying out mass surveillance. We want to use public pressure to ensure Europe’s leaders put on the record their opposition to mass surveillance. They must place this issue firmly on the agenda for the next European Council Summit in October so action can be taken to stop this attack on the basic human right of free speech and privacy.
(Open Rights Group)

BAHRAIN
Bahrain: The Arab Spring Protests You Don’t Know About
I am astonished by how little the media has covered the ongoing protests in Bahrain, Kuwait, and eastern Saudi Arabia. You would think that the oil-rich Gulf Cooperation Council states would be under a microscope, because what happens there immediately affects oil prices. But large media corporations have opted not to cover events in these countries, so as not to cause market panic. And there is a lot to panic about.
(Strat Risks)

CAMBODIA
Freedom of speech in Cambodia, but only in English
He’s back. After four years in self-imposed exile, Cambodian opposition leader Sam Rainsy landed in Phnom Penh last Friday to throngs of flag-waving fans wearing white caps branded with a rising sun—the Cambodia National Rescue Party’s telltale logo. Rainsy came for the showdown: this Sunday, the CNRP will face ruling Prime Minister Hun Sen’s Cambodian People’s Party in parliamentary elections.
(Media Politics in Perspective)

GAZA
Hamas shut down media bureaus over Egypt coverage
Gaza’s de-facto Hamas government closed the office of Al Arabiya, Palestinian network Ma’an news and the local production company Lens on Thursday.
(Index on Censorship)

GLOBAL
Microsoft Wants Google to Censor…. Microsoft.com
In an attempt to make pirated content harder to find copyright holders ask Google to remove millions of search results every week. While these automated requests are usually legitimate, mistakes happen more often than one might expect. For example, in an embarrassing act of self-censorship Microsoft recently asked Google to censor links to its very own Microsoft.com.
(Torrent Freak)

INDIA
There’s a natural censorship inside my system: Shah Rukh Khan
A ‘self aware’ actor will never do a film that is not an extension of his personality, believes superstar Shah Rukh Khan, who refrains from saying or doing certain things.
(Firstpost)

RUSSIA
RUSSIAN LGBT ACTIVISTS: BOYCOTT OF ALL THINGS RUSSIAN, OLYMPICS
Queer Nation today issued a press release which claims gay and lesbian activists in Russia support the recent dumping of Russian vodka. According to a statement included in the group’s release, those activists also support taking things a step further: boycott all Russian products – including the upcoming Winter Olympic Games in Sochi.
(Towleroad)

Russian Pirate Party threatens copyright owners with ‘Black August’
Chairman of the unregistered Pirates’ Party of Russia has called upon the public to completely boycott all copyrighted content in August this year in protest against the recently introduced anti-piracy law.
(RT)

SOUTH AFRICA
Archbishop Tutu: South Africa must reject homophobic discrimination
Archbishop Desmond Tutu, famous for his role in ending apartheid, has called on South Africa to reject homophobic discrimination as part of a new LGBT global public education campaign by the United Nations Human Rights Office.
(Pink News)

TUNISIA
Tunisia Femen activist ‘cleared of defamation’
A court on Monday dismissed one case against Tunisian Femen activist Amina Sboui in which she was tried for contempt and defamation, her lawyer said, calling the verdict “a victory”.
(AFP)

UNITED KINGDOM
Mass surveillance or just Big Data?
States, and companies, collecting huge amounts of data on people and populations around the world. Is this a mass surveillance nightmare – the digital Stasi roaming free – or just big data and we should get over it?
(Index on Censorship)

Will women benefit from fewer lads mags?
The Co-operative chain has told magazines such as Nuts and Zoo to clean up their act. Will women really benefit?
(Index on Censorship)

Labour MP Stella Creasy receives Twitter rape threats
States, and companies, collecting huge amounts of data on people and populations around the world. Is this a
mass surveillance nightmare – the digital Stasi roaming free – or just big data and we should get over it?
(Index on Censorship)

UK Porn Filter Will Censor Other Content Too, ISPs Reveal
Walthamstow MP uses Twitter to inform police of abuse in wake of arrest of man for threats made to banknote campaigner
(The Guardian)

Letter to my MP about web censorship
This morning I wrote to my MP, John Hemming, via writetothem.com to express my concern about web censorship
(Bruce Lawson)

Censorship or safety?
In essence, Cameron’s plan is to block pornography from every home in the UK unless the individual householder deliberately chooses to receive it. We are left to question whether this represents charitable, moral action on the part of our Prime Minister or the early stages of internet censorship
(Nouse)

Cyber Censorship: Freedom is the best filter
The definitive lesson we have learned from the digital age is that the internet is the most dynamic and adaptable tool for individual freedom that we have known in generations. Yet, the old adages still ring truer than ever: there is nothing more cumbersome and static than government regulation. That is why David Cameron’s attempts at censorship are doomed to fail; he needs freedom to decontaminate the internet for him.
(The Freedom Association)

UK Sleepwalking Into Censorship? More Like Running Into It At Full Pelt
We do not live in a free country. We all know that. Our libel laws are ridiculous. Our freedom of speech is curtailed should we be “offensive”. We live under the gaze of corporate and Government officials. Even some websites are blocked. But we can at least try to hold on to some of the freedom we do have; we aren’t Saudi Arabia or China after all.
(Freedom Is Not The Problem)

Sleepwalking into censorship
After brief conversations with some of the Internet Service Providers that will be implementing the UK’s “pornwall” we’ve established a little bit about what it will be doing.
(Open Rights Group)

Libel, Damages and the “Remedial Gap”: a declaration of falsity?
A number of lbel cases involve substantial awards of damages against defendants who are never going to pay. Sometimes the defendant is in a jurisdiction where a damages award cannot be enforced, sometimes the defendant has no money.
(The International Forum for Responsible Media Blog)

UNITED STATES
Momentum Builds Against N.S.A. Surveillance
The movement to crack down on government surveillance started with an odd couple from Michigan, Representatives Justin Amash, a young libertarian Republican known even to his friends as “chief wing nut,” and John Conyers Jr., an elder of the liberal left in his 25th House term.
(The New Work Times)

Jenny McCarthy, Censorship and Free Speech
Most of you have probably heard by now that anti-vaccine activist Jenny McCarthy has been picked to be a host on ABC’s The View. Following the announcement, there was a media uproar lambasting the decision. Newspapers, magazines and blogs erupted with posts questioning the wisdom of giving her a platform with millions of viewers from which she could spew her vaccine-related misinformation and fear-mongering.
(Harpocrates Speaks)


Previous Free Expression in the News posts
July 29 | July 26 | July 25 | July 24 | July 23 | July 22 | July 19 | July 18 | July 17 | July 16 | July 15 | July 12 | July 11 | July 10


Tell Europe’s leaders to stop mass surveillance #dontspyonme

european-council-dontspyonme

Today, Index on Censorship launches a petition calling on European Union Heads of Government to stop the US, UK and other governments from carrying out mass surveillance. We want to use public pressure to ensure Europe’s leaders put on the record their opposition to mass surveillance. They must place this issue firmly on the agenda for the next European Council Summit in October so action can be taken to stop this attack on the basic human right of free speech and privacy.

We’d be grateful if you could support our efforts by signing and sharing the petition with the hashtag #dontspyonme

This petition is supported by  Index on Censorship, English PEN, Article 19, Privacy International, Open Rights Group and Liberty, European Federation of Journalists, International Federation of Journalists, PEN International, PEN Canada, PEN Portugal, Electronic Frontier Foundation, PEN Emergency Fund, Canadian Journalists for Free Expression (CJFE), the National Union of Somali Journalists and the Bahrain Center for Human Rights.

Add your voice: http://chn.ge/1c2L7Ty

Support our efforts by signing and sharing the petition with the hashtag #dontspyonme

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