Survey explores Arab media usage

Preliminary research from a survey of nearly 10,000 Arab respondents has found that while most support the right to free expression online, they are apt to believe that the internet should be regulated, according to the researchers.

The survey — a joint effort between researchers at the Qatar campus of the US-based Northwestern University and the World Internet Project — explored media usage in the Arab world. Participants were drawn from eight Arab nations: Egypt, Tunisia, Bahrain, Qatar, Saudi Arabia, Jordan, Lebanon and the United Arab Emirates.

The survey questioned participants’ perceptions of the news media, finding that 61 per cent thought the “quality of news reporting in the Arab world has improved over the past two years.” Media credibility declined in countries that experienced revolutions during the Arab Spring. The Saudi Arabian respondents gave their media outlets high marks with 71 [per cent agreeing with the statement, “The media in your country can report the news independently without interference from officials”.

Overall, the survey found high Facebook penetration among respondents who used social media. Ninety-four percent of the social media users had Facebook accounts, 47 per cent used Twitter and 40 per cent used Facebook. Among the Bahrain social media users, 92 per cent had a Facebook account, while just 29 per cent of the Egyptian respondents did.

The survey aimed to assess the use of media — TV, radio, newspapers, books, web — and levels of trust respondents had toward the sources. It also sought to guage how the respondents used the internet to communicate and conduct transactions like banking or purchases.

The results can be accessed at Arab Media Use Study.

Syria’s opposition: A view from Jordan

Since the beginning of the Syrian uprising in March 2011, Jordan has become a haven for many activists, to the growing concern of the Jordanian government.

The country attracts many activists who fear reprisals by Hezbollah should they go to Lebanon, but who equally do not wish to connect with the Syrian National Council in Turkey, as they worry that it is too closely aligned to conservative religious movements.

Yet there is an undeniable sense that the activists in Jordan wish to stay under the radar despite their growing numbers: if their presence is felt too much, they fear that the Jordanian government will change its open-border policy, threatening the safety of not just the activists but the thousands of refugees who have also sought shelter there. For this reason, the names of all those interviewed for this article have been protected.

Activists are keenly aware that they are being watched by the Jordanian secret service. “They ask you to come in to see them regularly, for reasons related to your security” explained S, “so they’ll ask questions about whether you feel you’ve been followed or if you feel in danger, and this is clearly for your own protection. But then because they’ve got you there, they start with questions that help them, like who you’re associating with and why.”

Jordan is continuing to weather a growing anti-government movement which was sparked by the Arab Spring in 2011, and there are fears that allowing it to become a known centre for revolutionaries will both destabilise the country and compromise its tenuous diplomatic relations with Syria.

“It’s not easy to be active in public about Syria in Jordan,” says S. “If you talk to the media about Syria and say where you are, you will be questioned by the secret police and asked not to give away your location. If you want to protest, you need to tell the authorities in advance. There have been occasions when, during demonstrations in front of the Syrian embassy in Amman, protestors tried to enter the building, so the Jordanian secret police held them for a few days.”

Keeping in contact with those still in Syria and sharing this information with as many as possible forms the backbone of any activism for those now in Jordan. Still, “it’s not so easy for those inside Syria to talk to those who’ve escaped,” S continues, “because if they’re wanted by the security forces then their parents phones will be tapped. This is already the case for all international calls to and from Syria. When the security services want someone, they arrest a member of their family, so they obligate them to go and get them so they can arrest them.”

As such, the internet provides the primary lifeline between those who have fled Syria and those still inside. Even though most use routing software or browsers such as UltraSurf or Tor, there are still enormous risks. “Many people inside were arrested because the regime could hack their e-mails and profiles,” explains ‘S’, “which is why you have nicknames on Facebook and fake e-mails. Even on the ground, most activists use nicknames.”

Pro-revolution websites within Syria are automatically shut down, but information flourishes through those outside the country with connections to those still inside publishing websites that compile snippets of information from those inside, such as Syrian Revolution Digest. Facebook is the main social networking tool for sharing information, possibly because the structure of the site provides a degree of protection against hacking.

Even so, obtaining media to share is not without risks, even for citizen journalists. “If they [the Syrian police] find a video of a protest on your mobile phone for example, you’re probably dead,” says S.

New Start, a prominent pro-revolution radio station based in Jordan, hides its location even from the Jordanian authorities. “We talk about the human needs in Syria, focusing on areas like Homs, Damascus and Aleppo where there are many problems, plus broadcast the news,” explained “N”, who set up the station. “To do this, we make contact with Syrians inside and publish it online. We couldn’t do this inside Syria. We don’t have the internet access and it would be way too dangerous.”

New Start, which broadcasts via internet livestream, was recently contacted by the online provider that hosts the channel to inform them that the feed they use to broadcast had “experienced a series of attacks” against its host server.

The provider has claimed to be able to block the attacks and to be taking measures to ensure that this incident does not reoccur, but there are no guarantees for its security. When N and the other radio station workers contacted the provider to find out precisely where the attacks were coming from, they received no response.

The debate raging among the activists both within Syria and beyond is about how violence has become central to resistance on the ground, an element that looks to be the largest force shaping the direction of the country. Few activists seem willing to denounce the use of violence, which was initially employed exclusively to shield peaceful protests from being fired at by pro-Assed forces, but has now has become a pillar of the resistance strategies — some would argue justifiably.

Nonetheless, non-violent protest is continuing, although it carries heavy penalties: all protests expect to be fired on with live ammunition. Another activist, “B”, spoke of how one female protestor became famous almost overnight after standing in front of the parliament building holding a sign saying: “Stop killing, we want to build a home for all Syrians”. The use of the slogan has spread to become something of a meme, although now anyone seen displaying the sign showing it is arrested.

The suppression of any information linked to the uprising is total. “One of my best friends was constantly going out at night to graffiti the walls with pro-revolution graffiti,” said S, “he was arrested a month ago and we have no idea where he is.”

“Because of the way that we were raised and our culture, Syrian people reject the idea of outside intervention. Change has to come from within Syria,” insisted “H”, an activist who has now returned to Homs.

Whatever form this change comes in, it is clear that it will be fuelled through the lines of communication between those within Syria and those who have managed to escape successfully. It could be said that the greatest strength of the Assad regime has been its ability to censor media and communications, especially that which shows the atrocities it is now committing against its own people. As such, free speech and open communication are not just tools to expose this or to drive the uprising forward, they are in themselves revolutionary.

Ruth Michaelson is a freelance journalist based in Ramallah. She tweets at @_Ms_R

X Marks the spot: Jordanian government seeks internet controls through porn

Jordanian internet users have reacted angrily to government encroachment on the freedom of the internet. Flying in the face of the reputation of Jordan as a Middle East haven for technology and relative liberalism, the Ministry of Information and Communications Technology has stated its support for a blanket ban on online pornographic material, an easy jumping-off point for wider controls.

The Ministry was responding to a petition set up through the social-networking site Facebook to censor x-rated material in order to “bring an end to sexual crimes such as incest, rape and adultery”. Leaving aside the dangers of writing policy based on Facebook petitions, the majority state-owned Jordan Times  named the petition, which garnered 29,459 “likes”, as the main driver behind government support.

The petition is at the very least convenient for the government: the article, extolling this movement of “people power” glossed over the use of actual sources, hinting at the possibility that the petition could originate from within the government itself. The same article also quotes Alexa, “an Internet metrics company”, as providing the figure that “between 77 per cent and 80 per cent of Internet users in Jordan access pornographic sites”.

The Ministry of ICT will now begin consulting with Internet Service Providers (ISPs) as to how to filter and block the sites, although the obliging “anonymous source” at the Jordan Times told the paper that “at this stage, there are no financial allocations for a project to block these sites.”

Jordanian bloggers have responded furiously to the implication that the government will now either use part of its’ taxpayer-funded research and development budget to pay for this move, or that the cost of censoring will be built into ISP costs. Blogger Roba Abassi cited the eventual aim of having “Internet Service Providers…provide a restricted Internet ‘by default’ and for those who want an unrestricted internet to ask for that and pay extra.”

Jordan was recently ranked at 128 out of 179 countries in Reporters Sans Frontières (RSF) annual ranking of freedom of expression. A previous attempt to sanction and “regulate” online content was eventually quashed in 2010 after a widespread outcry: potential penalties ranged from fines to forced labour for posting material online that violated vaguely defined rules of “public decency” or “national security”. It seems that with the first attempt to control the internet directly by state having failed, the Jordanian government is now finding more insidious ways to pressure private companies to do their dirty work for them, citing “public interest” as their motivation.

Jordan: Demonstrators beaten in custody

Police beat 30 demonstrators whilst they were detained at a police station in Jordan on 31 March. The demonstrators were arrested after gathering near the Prime Minister’s office in Amman, protesting the detention of seven activists from Tafila who were arrested mid-March. The 100 strong group of protesters were warned by police after some began chanting “if the people are scorned, the regime will fall.” The crowd were violently dispersed and beaten with truncheons by the police, and 30 participants were arrested. After being taken to the Central Amman Police station, officers continued to kick, punch and beat those who had been arrested.