Twitter ‘Blue’: Sex workers, censorship and the fight for online visibility

“In the past couple years, I’ve gotten kicked off of PayPal and Venmo,” sex worker Maya Morena told me. “I’ve gotten kicked off Twitter. I had 80,000 followers on Twitter; I had 30,000 followers on Instagram, I had 30,000 on Tumblr. I lost all those platforms.”

Morena’s experience isn’t unusual, though it also isn’t well known. When the right talks about censorship, it focuses obsessively on liberals protesting conservative speakers. When the left focuses on censorship, it points to the efforts by red states to criminalise the teaching of LGBT and Black studies. The longstanding, and worsening, policing and censorship of sex workers online is seen by all as either justifiable or unimportant. It is neither though; the censorship of sex workers affects their livelihood, their ability to advocate for themselves, and puts their safety and their very lives at risk.

That’s why when Twitter started promising that Twitter Blue would boost visibility and engagement on the platform, many sex workers signed up. The service hasn’t really solved sex worker’s problems. But the hopes around it, and the backlash to it, demonstrate just how isolated sex workers are, and how much they need solidarity from those who care about free speech.

A Sustained Assault on Sex Worker Speech

Government, gatekeepers and the public have long been very uncomfortable with sexual speech, going all the way back to laws that criminalised the shipping of sexual material through the mail in the late 1800s.

The early internet gave sex workers the ability to advertise directly to clients and to be visible online in ways that had been previously unimaginable. Sites like Backpage and Craigslist allowed people to promote erotic services and, importantly, allowed them to vet clients. Homicides of sex workers cratered in cities where Craigslist opened erotic services websites as sex workers were able to get off the streets and out of danger.

Despite clear evidence that free speech made sex workers safer, policy makers and anti-sex advocates insisted, with little to back them up, that adult services on the internet contributed to trafficking.

The “watershed moment” for sexual censorship, according to Olivia Snow, a dominatrix and a research fellow at the UCLA Center for Critical Internet Inquiry, came in 2018, with the bipartisan passage of FOSTA/SESTA. These laws made platforms legally responsible for user-generated sexual content. That gave many platforms an incentive, or an excuse, to purge sex workers.

Backpage was shut down by the government in 2018; Tumblr purged most NSFW content the same year. So did Patreon. Payment processors and banks have been escalating a longstanding war on sex workers, preventing them from accessing funds or doing business. Even OnlyFans, which has built its business almost entirely on sex workers, decided to get rid of sexual content, though it reversed its decision after a backlash from creators.

As sex workers have been shut out of most sites, Twitter has become more and more important to the community. “Twitter is the only major social media platform that tolerates us,” Snow said. “It is by default the least shitty of the platforms.”

Twitter Is Welcoming—But Not That Welcoming

recent study found that 97% of sex workers rely on Twitter as their top site for finding followers. Writer and sex worker Jessie Sage explained that while she has accounts on sex worker sites like Eros and Tryst, “the people who book me tend to do so because they find me and then they go look at my socials.” Clients use Twitter to verify that sex workers are who they say they are, and to see if they have shared interests. And, Sage says, Twitter allows sex workers to share information. “Being able to connect with other sex workers allows us to create pathways and resources and screening resources for each other that keep us safe.”

Sage also says Twitter is vital because it lets sex workers show that they’re not just sex workers. “Most of my Twitter’s just talking about books I like to read and things that I’m thinking about,” she told me. “But there’s something very political about that, because I’m saying that I am a sex worker, and I’m also all of these other things. And when we get shoved off of social media, we lose that and we become dehumanised. And when we become dehumanised, our existence becomes much more ripe for abuse.”

While Twitter is somewhat welcoming to sex workers though, it’s not that welcoming. Sex worker accounts are often deprioritized by the algorithm (a process sometimes referred to as shadowbanning). Deprioritisation can mean that accounts don’t show up in search results or that they don’t show up in follower’s feeds. That makes it hard to build an audience. It can also make it easy for bad actors to impersonate sex workers and catfish clients. “Fake accounts on Twitter are able to get more followers than me, because I’m already censored,” Morena told me. “It’s a big problem for all sex workers.”

Twitter Blue to the Rescue, Sort Of

In December, new Twitter owner Elon Musk claimed that for $8/month, Twitter Blue users would begin to be prioritised in search and in conversations on Twitter. Many sex workers hoped Twitter Blue would give them more visibility.

Sex worker Andres Stones says that in his experience post-Musk Twitter has strangled his engagement and has “had a very large and negative impact” on his business.” It’s not clear whether this is because Musk is more aggressive in restricting adult content, or whether the new Twitter simply throttles engagement for everyone who isn’t on Twitter Blue. Either way, Stones says, “I started subscribing [to Twitter Blue] out of necessity.” It hasn’t gotten him back to where he was before, but it’s at least slowed the slide. “It’s been helpful only insofar as not having it was a death knell for engagement.”

Other sex workers report similar experiences. Morena says it hasn’t been that helpful, though it’s given her content an “extra push.” Sage struggled because Twitter Blue didn’t allow her to change her screen name easily, which made it difficult for her to advertise her travel dates.

Block the Blue

Sex workers saw Twitter Blue as a possible way to navigate censorship and deprioritisation on the one important social media platform that warily tolerates their existence. But in the broader cultural conversation, Twitter Blue was portrayed as a service solely for Elon Musk superfans and fascist trolls.

Mashable reported on a Block the Blue campaign, which encouraged Twitter users to adopt a Blocklist targeting all Twitter Blue accounts. It was embraced by NBC News reporter Ben Collins, Alejandra Caballo of the Harvard Law Cyberlaw Clinic and other large progressive accounts. Twitter comedian and celebrity @dril told Binder, “99% of twitter blue guys are dead-eyed cretins who are usually trying to sell you something stupid and expensive.” Blocking them, @dril suggested, was funny and a way to undermine Musk’s right wing political agenda.

But a small study by TechCrunch found that the vast majority of Twitter Blue accounts were not right wing harassment accounts. Instead, people used the service because they wanted features like the ability to post longer videos, or two-factor authentication—or because they were, like sex workers, businesspeople trying to boost engagement.

Ashley, a sex worker and researcher of online platform behavior who did her own study of Twitter Blue users, told me that the Block the Blue list is frustratingly counterproductive. The best way to block hateful trolls, she argued, is to block the followers of large right-wing troll accounts.

“I’m all in favour of users being empowered to block people,” she says, “but combined with the fact that so many sex workers are using this, [Block the Blue] is really just sharing a sex worker block list. Because there’s way more sex workers than hateful people on there.”

No Voice

Ashley adds that the majority of Twitter Blue users are probably just random people experimenting with the service. The point though is that sex workers are using the service at high rates, but have had little success in getting their interests, or existence, recognised by progressives who are supposedly fighting for marginalised people. Matt Binder, who wrote the Mashable article about Block the Blue, told me he doesn’t believe that sex worker concerns did much to interrupt or slow the Block the Blue campaign which has “become somewhat of a meme on the platform,” he said. (He added that he thinks more people block individual users than use the block list, and doesn’t think there’s been much “friendly fire.”)

Musk and the right are no friends to sex workers; as Snow told me, the right-wing “neo-fash, neo-Satanic Panic” targeting LGBT people is built on terror and hatred of anything associated with sexuality, which includes sex workers (many of whom are LGBT themselves.) But progressive leaders often don’t feel accountable to sex workers either, and mostly ignore sex workers when they say (for example) that blocking everyone using Twitter Blue will further isolate them.

Twitter Blue isn’t a solution. But it’s a reminder that sex workers face extreme and debilitating censorship. More people need to listen to them.

The shock waves from Turkey’s Twitter restriction

Monday’s devastating earthquakes in Turkey have led to the loss of thousands of lives but one of the government’s responses to the disaster is troubling. At midday on Wednesday, Twitter was restricted in Turkey.  The quake caused a number online connectivity issues, but this was not the reason that users couldn’t get onto Twitter. It was a direct response to political criticism.

This is according to Alp Toker, founder and director of NetBlocks, which tracks cybersecurity and digital governance.

“Up until Wednesday, we were tracking connectivity issues in real time, on the ground,” Toker told Index, describing regions in southern and central Turkey that have been laid waste by earthquakes. Knowing which regions are offline and have infrastructure impact, is useful for rescue operations, he explained.

“Suddenly, on Wednesday afternoon, we observed filtering of Twitter — which was unexpected — and we were able to verify that this was unrelated to the connectivity issues happening in the south, and that this was targeted censorship of Twitter.”

NetBlocks uses the same techniques that they developed to track internet shutdowns, validating and reporting in real time. It verified the information through its monitoring network, checking the connections, the ability to connect, and looking at the underlying reasons for the service not working. On closer inspection, they discovered that the filter had been applied at ISP (internet service provider) level using an advanced technique that’s been deployed before in Turkey, preventing users from accessing Twitter. This is the 20th such incident that NetBlocks has tracked in Turkey since 2015.

“These mass censorship incidents happen after political scandals, they happen after terrorist attacks, they happen in a variety of circumstances — also during military operations in the south — but it’s the first time that they’ve been applied in the aftermath of a natural disaster,” Toker said.

Turkey’s government has faced intense criticism following the earthquake. Some of those critics, including journalists and academics, have been detained and arrested.

“It was intentional mass censorship applied at a time when people are really using Twitter and relying on it to seek help, and to ask for equipment supplies, but also to get in touch with loved ones and see if friends and family are okay. The idea that such a vital tool would be withheld is shocking,” Toker said. “There are reports that people under the rubble use Twitter to connect with the outside world. So it’s literally a lifeline in that context.”

When phone lines are overloaded, he said, using Twitter to reach out for help makes sense.

“All of these use cases have been an absolute reminder that freedom of expression, the right to impart knowledge, is more vital than ever in a crisis and must not be curtailed.”

By midnight, 12 hours later, the restriction was lifted. It came following an outcry, and NetBlocks’s role in validating and reporting the restriction.

What very nearly happened, Toker said, was an internet freedom protest outside the IT Ministry’s office in response to the restriction. Twitter was back before the planned protest took place.

The restoration of Twitter might seem like a success story, but it came at a price. While people were fruitlessly refreshing their timelines, something else was happening.

“Turkish authorities had a meeting with the head of policy at Twitter,” Toker said. “They pressured Twitter into complying more thoroughly with their own takedown demands in future, and they spoke about what the Turkish State perceives as disinformation, but which many others perceive as legitimate free speech and criticism.”

Toker said that Elon Musk’s company is once again in the fray of the Turkish filtering and censorship regime. And as the disaster response continues in the wake of the earthquake, criticism will continue on and offline.

“The big question now is whether Turkey is going to increase its demands for censorship of individual posts from Twitter, and whether Twitter is going to comply with that,” he said. “If Twitter does comply, it’s going to be the first time the company has really engaged in that level of censorship since Elon Musk’s takeover.”

If Twitter complies with Turkey, he said, the door might also be cracked open for censorship demands from other countries.

Join our Twitter storm of protest against Salma al-Shehab’s 34-year sentence

This Sunday, followers of our social media feeds will note that we are only posting about a single subject – the University of Leeds PhD student Salma al-Shehab. Salma is currently serving a 34-year jail sentence in her native Saudi Arabia simply for tweeting her support for prisoners of conscience in the country and calling for better women’s rights. Following the jail sentence, Salma will also be prevented from travel for another 34 years.

Salma, who was studying for a PhD in oral and human health, was arrested on 15 January 2021 after going back to Saudi Arabia to spend the holiday with her husband and two children, Adam and Noah. It is understood she was planning to return to the UK with her family.

Salma was questioned for almost a year before being charged by the Specialised Criminal Court under various parts of the country’s Counter-Terrorism Law and the Anti-Cybercrime Law for “supporting those seeking to disrupt public order, undermining the safety of the general public and stability of the state, and publishing false and tendentious rumours on Twitter”.

She was initially handed a six-year sentence last year but on appeal this was increased to 34 years, including a discretionary five years added by the judge. She has also been slapped with a travel ban for a further 34 years following her sentence.

The Gulf Centre for Human Rights (GC4HR) says the sentence is the longest ever given to a peaceful activist.

Index on Censorship is working with ALQST for Human Rights to re-focus international attention on Salma’s case.

In September, ALQST sent an open letter signed by NGOs and 400 academics to then-prime minister Liz Truss and foreign secretary James Cleverly to raise awareness of this inhumane sentence. Index on Censorship sent a further letter to the UK Foreign Secretary signed by other human rights organisations in October 2022. 

Salma was arrested and sentenced for standing in solidarity with imprisoned human rights defenders, such as Loujain al-Hathloul. Now we must stand in solidarity with her. This Sunday, 15 January, marks the two-year anniversary of her arrest. On that day, the two organisations will initiate a Twitter storm. There are two ways to take part.

The first is to tweet the following from your own account, attaching the campaign graphic here

Salma al-Shehab was sentenced to 34 years in prison for tweeting in support of women human rights defenders in #SaudiArabia. Two years on from her arrest we stand in solidarity with her and demand her release #FreeSalma. Join the campaign >> https://www.indexoncensorship.org/freesalma

The second is to quote-tweet Salma’s texts. It is our belief that what she published in her posts does not constitute a crime and we encourage you to post her original words along with a quote tweet to stand in solidarity with her.

To quote-tweet, click on the tweet link in the table below, click on the retweet button and choose to do a quote-tweet. You can use our suggested covering text from the table below or use your own. Please remember to include the hashtag #FreeSalma.

Remember that we are running this campaign on Sunday 15 January. It is possible to schedule your quote tweet by clicking the calendar icon in Twitter. Thank you for your support in this important campaign.

Salma’s original tweet Suggested quote tweet
https://twitter.com/I_Salma1988/status/1338583282892632064?s=20&t=MLVHBwVwpHUBtNiHdLfVhg

Translation : #Free_Loujain_Alhathloul

Context: Salma quote-tweeted a tweet supporting Saudi human rights defender Loujain Alhathloul

Salma al-Shehab was arrested two years ago today for tweeting her support for prisoners of conscience including Loujain al-Hathloul. I believe no crime has been committed and I call on #SaudiArabia to release her without delay #FreeSalma
https://twitter.com/I_Salma1988/status/1343717831435825156?s=20&t=MLVHBwVwpHUBtNiHdLfVhg

Translation: Godmothers of the 6th of November 1990: Aziza Al-Youssef, Hessa Al-Sheikh, Aisha Al-Manea. Manal al-Sharif, leader of the “I will drive my own car” movement. All Saudi women prisoners of conscience – or those who have been previously arrested – the free, virtuous women: Loujain Al-Hathloul, Nassima Al-Sada, Iman Al-Nafjan, Mia Al-Zahrani, Nof Abdulaziz, Hatoon Al-Fassi, Samar Badawi.

Context: Salma quote-tweeted a feminist account in which they ask people to name respected women rights activists. Salma tweeted the names of some of those who flouted the ban on women driving in Saudi Arabia.

Salma al-Shehab was sentenced to 34 years in prison for tweeting in support of the 47 women of the 6 Nov 1990 driving ban protest in #SaudiArabia. Two years on from her arrest I stand in solidarity with her and demand her release #FreeSalma
https://twitter.com/I_Salma1988/status/1313923423547121666

Translation: Yes, it is true, all feminist movements throughout history are offensive movements. Not for subtraction and not for argument. All feminist movements are aimed at extracting stolen female rights and destroying the patriarchal system. And whoever stands in front of it to reject or disrupt is called the masculine or the misogynistic. All of your words are correct, the difference is that we don’t see anything wrong with it.

In these words, #SaudiArabia sees a crime. I do not, I see someone standing up for basic human rights. Salma al-Shehab was arrested two years ago today and should be released immediately #FreeSalma
https://twitter.com/I_Salma1988/status/1282458576984973312

Translation: Human rights constitute a single concept, and cannot be distinguished as Islamic or non-Islamic rights; accepting and adopting this distinction in the name of cultural relativity means annihilating these rights.” – Sherine Ebadi [Iranian lawyer and activist]

In these words, #SaudiArabia sees a crime. I do not, I see someone standing up for basic human rights for women. Salma al-Shehab was arrested two years ago today and should be released immediately #FreeSalma
https://twitter.com/I_Salma1988/status/1079767746324385794

Translation: Thank you, Lord, for a beautiful year. O Lord, may this year be better, and may it bring good news to all prisoners of conscience. Lord bring them safely close to their beloved ones.

In 2018, Salma al-Shehab tweeted to wish the families of imprisoned women human rights defenders joy and safety. Now she is imprisoned for speaking out I wish her the same and call for her release #FreeSalma

Elon Musk’s acquisition of Twitter – good for free speech?

On 25 April, Twitter announced that it has entered into a definitive agreement to be acquired by an entity wholly owned by tech entrepreneur Elon Musk in a transaction valued at approximately US$44 billion. He had previously announced that he had amassed a 9% stake in the social media platform.

Ooh, that’s a lot of money.

Elon Musk is not short of a few dollars. He made $175 million from selling his stake in PayPal when it was sold to eBay. He was an early investor in electric vehicle manufacturer Tesla, of which he is now CEO, and he founded rocket company SpaceX. His net worth is estimated at US$264.4 billion, making him the richest person in the world.

Why has he bought Twitter?

Musk is one of Twitter’s biggest users, with 86.2 million followers. He has hinted that he might want to buy it for several years. That said, he has had a love-hate relationship with the platform. In 2018, he suggested on Twitter that he had enough funding to take Tesla private but was subsequently fined $20 million as it had affected the market in Tesla shares, something frowned upon by the US Securities and Exchange Commission.

Why is everyone talking about free speech?

Elon Musk clearly wants Twitter to reconsider its approach to free speech. In the press release on the acquisition, Musk’s only statement was: “Free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to the future of humanity are debated. I also want to make Twitter better than ever by enhancing the product with new features, making the algorithms open source to increase trust, defeating the spam bots, and authenticating all humans.”

What does Elon Musk think free speech is?

Elon Musk describes himself as a “free speech absolutist”, posting that he would not remove access to Russian news sources through his satellite internet company Starlink “except at gunpoint”.

Clarifying his position on Tuesday evening, Musk tweeted, “By “free speech”, I simply mean that which matches the law. I am against censorship that goes far beyond the law. If people want less free speech, they will ask government to pass laws to that effect. Therefore, going beyond the law is contrary to the will of the people.”

What about the freedom to criticise him and his companies?

He clearly does not want everyone to have free speech, most notably disgruntled Tesla employees and whistleblowers.

Isn’t Twitter quite hot on free expression anyway?

Twitter says in its policy on freedom of expression that “defending and respecting the user’s voice is one of our core values” and that this commitment is based on the the United States Bill of Rights and the European Convention on Human Rights, as well as being informed by a number of additional sources including the members of its Trust and Safety Council, relationships with advocates and activists around the globe, and by works such as United Nations Principles on Business and Human Rights.

In its policy on hateful conduct, Twitter says, “Free expression is a human right – we believe that everyone has a voice, and the right to use it. Our role is to serve the public conversation, which requires representation of a diverse range of perspectives.

We recognize that if people experience abuse on Twitter, it can jeopardize their ability to express themselves…  For this reason, we prohibit behavior that targets individuals or groups with abuse based on their perceived membership in a protected category.”

What’s this he’s saying about authenticating humans? Sounds a bit weird.

It seems clear that while Musk is keen to allow “lawful” free speech, he is less keen on the ability for people to remain anonymous on the platform.

In its transparency report, Twitter says that “anonymous and pseudonymous speech is important to Twitter”.

Anonymity is particularly valuable for dissidents and for others who fear attack if they reveal their true identity.

Some of the world’s most authoritarian regimes want social media users to have to identify themselves. That should raise a red flag.

Will Musk’s acquisition see Twitter veer to the right?

Musk has been hard to pin down on his political views, with most seeing him as a social libertarian.

One of the criticisms often aimed at Twitter is that it and its staff are too woke.

However, Twitter’s own research shows that mainstream right-wing parties benefit at least as much, and often substantially more, from algorithmic personalisation as their left-wing counterparts.

It also found that content from US media outlets with a strong right-leaning bias are amplified marginally more than content from left-leaning sources.

The million-dollar question: Will Musk ask Twitter to reinstate Donald Trump’s Twitter account?

On 8 January 2021, Twitter announced that it would permanently ban former President Donald Trump from Twitter “due to the risk of further incitement of violence” following the storming of the US Capitol by his supporters.

Musk might try as part of his commitment to free speech to allow Trump back on but Trump himself says he won’t rejoin even though his own Truth Social platform appears to be struggling to make an impact.

And finally, will Musk’s acquisition give China greater influence over Twitter?

Musk’s fellow rocket-loving gazillionaire Jeff Bezos jumped on Twitter to ask whether Musk’s acquisition of Twitter would give the Chinese government “a bit of leverage over the town square?”.

The Amazon founder asked the question in response to another tweet by New York Times reporter Mike Forysthe that pointed out that China was Tesla’s second biggest market after the USA in 2021 and that Chinese battery makers are major suppliers for Tesla’s electric vehicles.

Bezos answered his own question, saying “probably not” and that a “more likely outcome…is complexity in China for Tesla, rather than censorship at Twitter”.

Thousands of Twitter users helpfully pointed out to Bezos that people could ask the same question of him following his acquisition of the Washington Post in 2013. User Sankrant Sanu wrote: “How much leverage does China have over Washington Post given the percentage of goods sold on Amazon that are dependent on that country for supply?