22 Mar 11 | Asia and Pacific, China
For the past few weeks Chinese users have been frequently struggling with access to Gmail and two days ago Google accused the government of disturbing its email service.
“This is a government blockage, carefully designed to look like the problem is with Gmail,” Google said in a statement on Sunday. The Chinese government has made no formal response to the service disruption.
The accusations follow pro-democracy calls in the Middle East and North Africa, with demand for similar protests in China intensifying during the National People’s Congress, China’s annual Parliament session.
Blocks on Facebook, Twitter and for a short time LinkedIn, are no longer considered news, but with increasing interference in cell phones and other technologies, it’s clear that the government are grappling with more channels, and trying harder than ever to monitor public opinion.
Gmail, Google’s email service, was relatively stable until about a month ago, when users found that Google chat was regularly disabled at certain times of the day, and that when sending or saving emails the service would disconnect.
Gmail itself as a web service often failed to load, and users were forced to try several methods including loading in HTML basic view, reloading repeatedly and using different URLs (mail.google.com or with https://) instead of the usual Gmail.com.
Typically, encountering problems within the Chinese cyberspace can be solved if a user routes their connection to other countries by using a free proxy or paid-for Virtual Private Network (VPN). Using free proxies such as Freegate or TOR had already become a hassle, but paid-for VPNs were still effective.
Since Gmail was targeted, however, one of the biggest paid-for VPN services, Witopia, has been the victim of attacks as well. It seems Google, even with its retreat from China, is facing pressures larger than ever.
21 Mar 11 | Index Index, minipost
Google has blamed the Chinese government for disrupting its services after users experienced problems with accessing their emails. Some users have also claimed that their email accounts have been hacked into. Just over two weeks ago some Chinese Google email users were targets of hacking attempts that were described by Google as politically motivated, specifically aimed at activists.
18 May 10 | Uncategorized
A California university — in fact, my university — has decided to end a trial outsourcing outsourcing its staff and faculty emails to Google’s Gmail, citing privacy as their primary concern. Officials at the University of California-Davis released an internal statement on 30 April saying they did not believe Google exhibits the dedication needed to retain the privacy of their users, and declared an end to the 8-week trial with the company.
The statement said:
Although preliminary feedback from volunteer testers was positive, many other faculty expressed concern that our campus’ commitment to protecting the privacy of their communications is not demonstrated by Google and that the appropriate safeguards are neither in place at this time nor planned for the near future.
The announcement also made reference to a letter released by privacy commissioners in 10 countries the week before, criticising the Google’s lack of concern regarding privacy involving Google Buzz and Street View. The letter claims Google “violated the fundamental principle that individuals should be able to control the use of their personal information”.
Peter Siegel, the university’s chief information officer, said the faculty were concerned that sensitive research could leaked.
In an interview with the education and technology magazine Converge, Siegel said, “We really want what Google promises to the community to be consistent with what they state in writing. So I think there was a sense that, well, it doesn’t really say clearly that they’re going to protect this information the way we need it to be protected.”
This decision doesn’t directly affect people like me — undergraduate and graduate students will continue to use DavisMail, the Gmail system for the university, until further notice. After living through my first year with our old, slow and problem-riddled GeckoMail, the UC Davis-made email system, I’m relieved I’ll still have my Gmail account.
I can, however, understand why our professors and researchers would need more privacy. Many of them work on confidential projects. Their work could be jeopardised if hackers gained access their information.
UC Davis isn’t the only American university to express concerns. Yale University delayed its switch to Gmail in March because of worries revolving around “cloud computing”— information transferring between virtual servers — technological risks and ideological concerns. Yale computer science professor, Michael Fischer, said one reason they stalled the project was the fear of losing control of their data.
I’m torn between privacy and a working email account. In more than a few classes, professors and classmates have been able to share information with me via Google Docs and Calendar, making my life easier.
The university is currently looking at creating a new host system or strengthening their existing one, and if it’s anything like GeckoMail, this could hinder researchers’ ability to store email and information they need in the future. At this point, UC Davis students need to ask if we need 100 per cent privacy or mediocre technology.
Elizabeth Stitt Elizabeth attends the University of California-Davis, studying international relations and political science
