5 Mar 2013 | India
Since the internet was introduced in 1995 in India’s major cities of Delhi, Mumbai, Chennai and Kolkatta, it has steadly grown in urban areas. By 1998, India has its first Internet Service Provider, Sify (later sold for $155 million). By 2001, India has its first crime branch. By 2005, the country had over 200,000 internet cafes. Facebook arrived in 2006, and in 2009, the government drafted policy on Indian language internet domain names.
As individuals in cities stock up on phones, laptops and tablets, accessing free wifi at more and more public places, the question of digital access in rural India still remains. Over the last decade, The National e-Governance Plan sought to bridge this gap by establishing a Common Service Center in each village. A CSC, as it is known, is a public-private partnership and operates as a one-stop hub for online government services (e-delivery) such as payment of certain utility bills, birth and death certificates, university exam results and such.
However, the overall experiment has revealed that the CSCs do not function equally. People do not need to use these government facilities more than once a month (if that), so unless the private entrepreneur is savvy enough to generate other income from the hub, it is not profitable to run. As well as this, irregular electricity supplies often restrict the timings of the CSC. And finally, while a public office with computers serves some purpose, it cannot substitute having personal connections in people’s homes.
This is why the government of India proposed a National Broadband Network, which will essentially lay out a fibre-optic cable across the country to achieve last mile connectivity. The idea behind this is simply that the network, like roads, will be provided by the government to then encourage private operations to start services those previously untouched areas. The government has committed about $4 billion to build the network that is projected to connect 250,000 village headquarters. One can only hope that it does not become mired in allegations of corruption, like so many other government projects in India.
— Of the 937.70 million telecom subscribers in India, 63.5 per cent are from urban areas
To understand India, you first need to look at some numbers. As of September 2012, the Telecom Regulatory Authority of India revealed that in a country of 1.24 billion people, there are a total of 937.70 million telecom subscribers, including both wireless and wireline. Of these, 595.69 million or 63.5 per cent are from urban areas, while the rest, 342.01 million or 36.47 per cent are from the rural areas. The overall teledensity of the country is 77.04 per cent, with urban pockets at a whopping 161.13 per cent compared to 40.36 per cent in rural areas. Finally, the total number of internet subscribers in India (excluding those who use it on their mobile phones) is 24.01 million, a 5.97 per cent jump from the previous quarter. Some studies put mobile 3G subscriptions at 30 million, as of late 2011.
The figures reveal two important details. The first is that while there are many subscribers for telecom, that does not translate to each citizen owning a phone. In fact, the discrepancy between urban and rural teledensity, compounded by the very low broadband penetration in the country all point to the woefully inadequate job by both government and markets to connect much of rural India.
The solution to digital constraints in rural India has been one of hits and misses in the recent past. In terms of policy, India’s objectives have remained to some degree, quite ambitious. The 2012 Telecom Policy aims to take rural teledensity to 60 per cent by 2017 and one hundred per cent by 2020. The methods, however, are being changed as we speak.
In 2002, the government had constituted a Universal Service Obligation Fund, with the overall intention of encouraging private telecom operators to service remote and less lucrative markets. It did not work, as many service operations opted to pay a penalty instead of rolling out service in commercially unviable regions. For example, villages in India can often have only 500 residents, or be so poor that companies cannot even be guaranteed a minimum number of subscribers to justify their spending on infrastructure. At the same time, the high volume of mobile phones and internet subscriptions in the urban areas suggest that the market has successfully serviced cities, but is not incentivised enough to reach the deepest pockets of India.
While the government will be watched closely to see if it can deliver the network infrastructure it has promised to rural India on time, another facet of an inclusive digital development needs to be kept in mind. Right now, the internet in India serves populations who can read and write in some of the dominant languages including English, Hindi and some prominent state languages. However, as homes in smaller corners of the country get connected, everything from keyboards to content will have to cater to local dialects.
At the same time, outside of big e-commerce portals, projects that serve the smallest customer will be the only way the internet becomes relevant and constructive to rural India. Else, it will solely become a vehicle to youtube videos, Bollywood and cricket updates and let’s face it, porn.
When the final tabulation is done, it seems the government of India has understood all too well that leaving last mile of internet connectivity to commercial companies is not a viable strategy. Another reason they are taking up the challenge with a degree of renewed vigor is that they have pinned high hopes on their ability to deliver government services and crucial information in a more efficient manner through the net. To that end, the information highway needs to be established, so that the distance between the digital haves and digital have-nots does not increase any further.
The recent $1 million TED prize-winning education researcher Dr Sugata Mitra’s ground-breaking project, Hole in the Wall, demonstrates that all that is really needed to spur learning is access to information. In this case, Dr Mitra left an internet connected PC in a hole in a wall, and left to their own devices, slum children quickly learned how to use the computer and go online. Imagine the possibilities if they can grow up as digital natives.
20 Feb 2013 | Digital Freedom, India, Uncategorized
India’s University Grants Commission (UGC), amongst its other responsibilities, determines and maintains the standards of institutions of higher education in India. As a part of this duty, it had warned students that an institution called IIPM (Indian Institute of Planning and Management) is not a recognised university and does not have the right to issue certificates. The message on the commission’s website has now been blocked, following an interim court order by the Gwalior High Court in relation to a case filed by one of the companies owned by IIPM’s head — Arindam Chaudhuri — seeking to block defamatory content against his institution. The UGC site is not the only website affected by the order. On 15 February, the Department of Telecommunication (DoT) requested Internet Service Licensees to block 73 URLs carrying content criticising IIPM. The sites included news websites such as The Times of India, Wall Street Journal, The Indian Express, Firstpost, Outlook magazine, Economic Times, Caravan magazine, the popular blog Kafila, and even some satirical websites like Faking News and The UnReal Times. The court blocked a total of 61 URLs.
Sites criticising an Indian business school have been blocked
The court did not inform affected parties of the block order. The founder of Kafila, Shivam Vij gave a statement to Firstpost on the matter saying that the move was “against the principle of natural justice. The court blocked the URL of my blog without giving me a chance to defend myself.”
Indian news agencies and think-tanks have been questioning the method and the necessity of such an order by the court, and whether or not it opened the door to censorship. Noting the value given to free speech by courts in democracies, experts at the Center for Internet and Society has expressed fears that “the court order has moved away from the settled principles of law while awarding an interim injunction for blocking of content related to IIPM”. The hurry in which the court ordered websites’ blocking is worrying, and even India’s government is planning to challenge the court order, as it involved one of its own sites (UGC).
The lack of transparency in this action also points to two facets of the fight for online freedom in India. The first is that internet service providers are the vehicle through which sites can be blocked when specific sites do not comply. In an interview with Firstpost, Chaudhuri claimed that Google had failed to comply with a previous court order to remove “defamatory” content about his business. The other is that despite the length to which Chaudhuri has gone to curb any criticism of his institution, in a wired world it is next to impossible. Hackers have not only crashed his website, but social media users have also slammed Chaudhuri’s move to censor the web, and #IIPM trended on Twitter for days following the incident. They have, in turn, been copying the blocked text of censored articles online.
In the meantime, it has now been revealed that IIPM is actually licensed under the Shops and Establishments Act, rather than the UGC. It will be tough to stop this information from going viral, but Chaudhuri can certainly try.
28 Dec 2012 | India
The film of Salman Rushdie’s Midnight’s Children is set to be released on 1 February. If the team behind the movie adaptation is at all nervous about screening the film they have good reason. Rushdie, who wrote the screenplay, and has been the literary face for freedom of expression for years, has a tumultuous history of censorship with India.
The Booker prize-winning book is about two children, born at the stroke of midnight as India gained its independence. Their lives become intertwined with the life of this new country.
One of the figures in the book, The Widow, was based on former Prime Minister Indira Gandhi. In the book, the character, through genocide and several wars, helps destroy Midnight’s Children. Gandhi had imposed a widely-criticised State of Emergency in India.
In an interesting turn of events, Gandhi threatened Rushdie libel over a single line. That line suggested that Gandhi’s son Sanjay had accused his mother of bringing about his father’s heart attack through neglect. Rushdie settled out of court, and the single line was removed from the book.

The movie adaptation of Salman Rushdie’s Midnight’s Children
The real controversy that followed, the one that changed Rushdie’s life completely, came after the 1988 release of his book The Satanic Verses. While the Iranian supreme leader Ayatollah Khomeini had issued a fatwa against Rushdie and called for his execution (citing the book as blasphemous), the author saw many countries, including India, indulge in their own brand of censorship.
As has been revealed in Rushdie’s memoir Joseph Anton, the author felt the Indian government banned his book without much scrutiny. The Finance Ministry banned the book under section 11 of the Customs Act, and in that order stated that this ban did not detract from the literary and artistic merit of his work. Rushdie, appalled at the logic penned a letter to the then prime minister of India, Rajiv Gandhi, stating:
Apparently, my book is not deemed blasphemous or objectionable in itself, but is being proscribed for, so to speak, its own good… From where I sit, Mr Gandhi, it looks very much as if your government has become unable or unwilling to resist pressure from more or less any extremist religious grouping; that, in short, it’s the fundamentalists who now control the political agenda.
Rushdie was right, of course. Years later, in 2007, he attended the first Jaipur Literary Festival in India unnoticed. Without any security or fuss, he arrived unannounced, mingling with the crowd. Things had changed dramatically by 2012, when Rushdie’s arrival to the now must-attend literary festival was much publicised, and predictably attracted controversy.
Maulana Abul Qasim Nomani, vice-chancellor at India’s Muslim Deoband School, called for the government to cancel Rusdie’s visa for the event as he had annoyed the religious sentiments of Muslims in the past. (Incidentally, Rushdie does not need a visa to enter India as he holds a PIO — “Person of Indian Origin” — card.)
The controversy escalated quickly, with the organisers first attempting to link Rushdie via video instead of having him physically present, but then cancelling the arrangement when the Festival came under graver physical threat. It was a sad day for freedom of expression in India, especially considering the fact that many, including Rushdie felt these moves were politically motivated because of upcoming elections in Uttar Pradesh, where the Muslim vote is very important. The government vehemently denied these claims.
Liberals in India were shocked at the illiberal values that the modern India state espoused, feigning to not be able to protect a writer and a festival against the threats of protestors. Shoma Chaudhary of Tehelka wrote:
The trouble is nobody any longer knows what Rushdie was doing in The Satanic Verses: neither those who are offended by him, nor those who defend him. Almost no one, including this writer, was given a chance to read the book.
Later in the year, initial press reports around Midnight’s Children revealed that the film could not find a distributor in India. The production team thought it might be a case of self-censorship as the film featured a controversial portrayal of Indira Gandhi. However, PVR Pictures, a major distributor in India, has plans to release the film in the country in February 2013.
31 years after the Midnight’s Children hit the stands, and the same year as he was bullied into cancelling a visit to a literary festival, it seems Salman Rushdie will yet again challenge Indian society. It remains to be seen if he will, yet again, become a pawn in the internal politics of the country.
29 Oct 2012 | Digital Freedom, India
Following outrage from India’s civil society and media, it appears the country’s government has backed away from its proposal to create a UN body to govern the internet. The controversial plan, which was made without consulting civil society, angered local stakeholders, including academics, media, and industry associations. Civil society expressed fear that a 50-member UN body, many of whom would seek to control the internet for their own political ends, would restrict the very free and dynamic nature of the internet. The proposal envisaged “50 member States chosen on the basis of equitable geographic representation” that would meet annually in Geneva as the UN Committee for Internet-Related Policies (UN-CIRP).
Rajeev Chandrasekhar, Indian parlimentarian and critic of the proposal, said: “CIRP seems like a solution in search of a problem”. At present, ICANN (Internet Corporation for Assigned Names and Numbers), a non-profit with ties to the US State Department, serves as the platform for internet governance, using an organisational structure that allows input from the wider internet community and not just governments of the world.

Sachin Pilot, India’s Minister of State for Telecom
However at the 4-5 October Conference on Cyberspace in Budapest, the Minister of State for Telecom, Sachin Pilot, indicated that India was moving away from the “control of the internet by government or inter-governmental bodies”, and moving instead towards enhanced dialogue. Pilot has now confirmed the change to Index, saying that the Indian government has now decided to “nuance” its former position.
The sudden move can be explained by India’s decision to now develop its own stance, claiming that it was initially just supporting proposals made at the India, Brazil and South Africa seminar (IBSA) on Global Internet Governance in Brazil in September 2011. However, there are indicators that the country might have played an active role in pushing for the new body.
The government representatives present at the IBSA seminar drafted a set of recommendations focused on institutional improvement, which pushed for the UN to establish a body “in order to prevent fragmentation of the internet, avoid disjointed policymaking, increase participation and ensure stability and smooth functioning of the internet”. The proposal was to be tabled until the IBSA Summit on 18 October 2011, but according to a Daily Mail report, Indian bureaucrats publicly discussed the proposal at the 2011 Internet Governance Forum (IGF) in Kenya, saying that the move “was criticised across the board by all countries and scared away both Brazil and South Africa.” The report also alleges that the Indian government only consulted one NGO — IT for Change — in drafting the proposal presented in Brazil, despite repeated offers from other participants to pay for members of the country’s third sector to participate in the seminar. India’s proposed UN-CIRP was slammed for moving away from multi-stakeholderism and instead opting for government-led regulation.
Whatever the truth behind the Indian government’s motives in proposing UN-CIRP, its new and more “nuanced” position is a welcome move. It remains to be seen if India will maintain its new stance at the upcoming IGF, which will be held from 6-9 November in Baku, Azerbaijan.
Mahima Kaul is a journalist based in New Delhi. She focuses on questions of digital freedom and inclusion