Posts Tagged ‘access’

Challenging mainstream narratives with social media

May 14th, 2013

A lot has been said about the impact of social media on the dissemination of news and the future of journalism. Opinions seem to span from believing Twitter and Facebook hold the power to bring down dictatorships, to despairing at the space it gives to armchair analysis and knee jerk reactions. One thing can be agreed upon: readers, listeners and viewers now have access to a platform to express themselves and challenge the mainstream narrative of events, Milana Knezevic writes.

Take Newsweek’s #MuslimRage debacle from last September. The magazine’s main article about protests over the controversial film Innocence of Muslims, featured a front page with angry men in traditional clothing, under the headline “MUSLIM RAGE.” Newsweek posted a link on their official twitter feed, encouraging their followers to voice their opinions under the hashtag #MuslimRage. And voice them they did:

On the surface, this shows how a carefully planned “social media strategy” can go wrong in an instant. More importantly, it shows that traditional media outlets no longer have as much control over the conversations around their coverage.

Social media and other online platforms give readers the ability to speak out and take part in setting the agenda. The age of user generated content has also ushered in a kind of crowdsourced fact-checking on a massive scale. If a story is being misreported, readers, listeners and viewers can and will let the authors know. Other examples include the huge social media backlash CNN faced over their article on hormonal female voters ahead of the US elections. On a lighter note, viewers lambasted NBC’s shambolic  Olympics coverage through hashtags like #NBCfail and #ShutUpMattLauer.


From the Magazine: Don’t feed the trolls
An anti-Muslim video demonstrated how the politics of fear dominate the online environment. It’s time we took action, argue Rebecca MacKinnon and Ethan Zuckerman.

International in outlook, outspoken in comment, Index on Censorship‘s award-winning magazine is the only publication dedicated to free speech. The latest issue explores the impact the 2008 economic crisis has had on free expression. Subscribe.



Perhaps the most encouraging aspect of this development is the platform it has provided for people outside of the western world to speak back against the often simplistic and incorrect way in which their nations and cultures are reported on in international media.

For instance, some journalists are still likely to present African countries as one, exclusively impoverished and backward entity, which is constantly balancing on the brink of war. Alternatively, there is the increasingly popular, but almost equally tedious and one-dimensional “Africa rising” narrative.

In the past, people had few possibilities to respond to such coverage — if it even reached them.  But this has changed with the dawn of the internet. As foreign reporters parachuted in to cover the Kenyan elections in March, an easy go-to story following the crisis of the 2007-2008 vote was that of ethnic tensions and the potential for violence. However, this narrative was undermined the fact that most Kenyans went to the polls peacefully.  Foreign media promptly experienced the full wrath of a well-informed and snarky Kenyan social media population.

The below are only a few examples of the hashtag #PicturesForStuart, aimed at France 24 anchor Stuart Norval, who trailed their Kenya report with a tweet promising “dramatic pictures”:

Then there was #SomeoneTellCNN, aimed at a particularly sensationalist CNN report titled “Armed as Kenyan vote nears”, featuring an unknown militia, seemingly consisting of a group of men rolling around in the grass with homemade weapons.  The piece was widely mocked.

There was also the more general #TweetLikeAForeignJournalist:

The hashtags trended worldwide. This was picked up by Al Jazeera and the Washington Post among others, and prompted CNN to release a statement defending their coverage. Kenyans had successfully turned the lazy journalism into the dominant story. As Africa is the fastest growing smartphone market in the world, over the coming years millions more will get the opportunity to challenge one-dimensional international reporting.

It’s important not to overstate the power of social media. Traditional media still commands the biggest platforms and audiences, and many sensationalist, ignorant or incorrect reports do remain unchallenged. Twitter in itself is not a solution, it is simply a tool. Used correctly, it provides a legitimate possibility for people to collectively raise their voice and be heard. It provides the platform for those on the ground, those in the know and everyone in between to help bring balance and nuance to big news stories. And that is certainly a positive development for freedom of expression.

 

Brazil’s community radio stations struggle to survive

April 29th, 2013

brazil-radio-mast-squareLocal broadcasters, the lifeblood of many Brazilian communities, face tough times. Rafael Spuldar reports
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Chernobyl disaster is invisible to many Belarusians

April 26th, 2013

Twenty-seven years after the worst nuclear power accident in history, Aliaksandr Zianchuk reports on the invisible catastrophe in Belarus (more…)

‘Giving women a voice may be our most significant achievement’

April 24th, 2013

Mumsnet co-founder Justine Roberts explains the site’s commitment to giving women access to free speech
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Quality overlooked in rush to spread digital access

April 23rd, 2013

The “quantity v. quality” debate around global digital access seldom gets the attention it deserves. Here I define “quantity” as the spread of internet access to remote and marginalised communities and “quality” as the extent to which these connections are free from corporate or government restrictions and surveillance.

digital-worldWith more than four billion people yet to come online around the world, basic connectivity is an obvious and necessary prerequisite for digital access. But handing out one laptop per child and selling low-cost smartphones does not solve the quality problem, and can in fact worsen it.

Repressive governments and opportunistic companies sometimes exploit their citizens’ and customers’ ignorance and apathy towards personal privacy and data protection in the name of national security and financial gain. Countries like Iran and China’s biggest web companies are obvious offenders, but western democracies and Silicon Valley startups are far from perfect.

Doling out laptops and ethernet cables without also spreading the internet’s core values of freedom and openness can inadvertently harm newly connected users and the wider web.

NGOs with good intentions sometimes make this mistake. More troubling are companies with financial incentives to lay cables and sell hardware in new markets. Africa is one of the least connected territories, making it, from a corporate perspective, a digital desert ripe for cybercolonialism. Despite being framed as aid, a $20 billion pledge from China to Africa last year was primarily about business. Chinese companies with troubling track records on digital rights and freedoms are also competing to lend their security and surveillance expertise to African governments, a serious cause for concern on the quality side of access.

Frank La Rue, the UN’s special rapporteur on the promotion and protection of the right to freedom of opinion and expression, has described internet access as a right and acknowledged both the quantity and quality components inherent and critical to the enjoyment of this right. Other digital thought leaders, like Google’s chief internet evangelist Vint Cerf, has described the internet as an enabler of human rights but not a right in and of itself. Both perspectives hold weight, but we must not forget that the internet can also be used as a disabler of human rights.

Rather than a panacea, the internet can be poison when used to monitor, suppress and prosecute online speech and offline action.

Cyberutopians who think smartphones will set us free have been proven wrong time and time again. On the flip side, this does not mean that cyberdystopians who fear governments will exploit our dependence on technology and digital communications to neutralise dissent are necessarily correct. Increasing the quantity of internet connections without minding the quality of those connections forged can potentially bring greater harm than good for digital access, but such harm is not inevitable. Companies and NGOs working to spread access should ensure that the benefits they bring outweigh potential dangers they create or expose and should ensure that quantity is balanced by quality at the corporate and government levels. Only when this balance is achieved can global digital access truly be advanced.

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Freedom of expression and disabilities

April 22nd, 2013

What does freedom of expression mean for someone with a disability?

The United Nations’ Convention on the Rights of Persons with Disabilities was adopted in 2006, and has now been signed by 82 countries. The convention amongst the document’s 50 articles, there is one that specifically guarantees disabled persons the right to freedom of expression:

States Parties shall take all appropriate measures to ensure that persons with disabilities can exercise the right to freedom of expression and opinion, including the freedom to seek, receive and impart information and ideas on an equal basis with others and through all forms of communication of their choice, as defined in article 2 of the present Convention, including by:

a) Providing information intended for the general public to persons with disabilities in accessible formats and technologies appropriate to different kinds of disabilities in a timely manner and without additional cost;

b) Accepting and facilitating the use of sign languages, Braille, augmentative and alternative communication, and all other accessible means, modes and formats of communication of their choice by persons with disabilities in official interactions;

c) Urging private entities that provide services to the general public, including through the Internet, to provide information and services in accessible and usable formats for persons with disabilities;

d) Encouraging the mass media, including providers of information through the Internet, to make their services accessible to persons with disabilities;

e) Recognizing and promoting the use of sign languages.

 

The United Kingdom is one of the countries that has ratified the convention, and statistics on media literacy for disabled persons in the UK shows just how important it is to increase access to information across different channels. According to the UK regulator Ofcom, 64 per cent of disabled persons use television as a source of news, and are more likely than their able-bodied counterparts to rely on one source for news.

According to Jo Roach, who has worked with people with learning disabilities for over 30 years, freedom of expression hinges on having equipment and support workers who can “understand the person’s needs”. Roach says that the support worker is key to learning how to use things like the internet.

“If support workers aren’t well-informed, you aren’t well-informed,” says Roach.

This is particularly important when thinking of ever-advancing mobile phone access and capabilities: while internet usage for disabled persons currently sits at 62 per cent, mobile phone access is 82 per cent. Most disabled people under 65 use mobile phones for calls and text messages. With smartphone penetration on the rise in the UK, there are possibilities for increasing accessibility for disabled persons — but this relies entirely on access to not only the equipment, but tailored training on how to use it.

Smartphones open up the doors to apps catering to disabled persons, and this is already being explored. For example, the voice-operated “Georgie” app, which helps blind users find buses or navigate. The UK’s Department for Work and Pensions recently announced a plan to train 200 people to use the application. Apple’s iPhone has been celebrated for the usability of its “assistive” features, and this also increases options for developers of apps.

But there is still a long way to go: the head of London-based accessibility consultancy Hassell Inclusion, Jonathan Hassell, told the Guardian that a narrow definition of accessibility could also be a barrier:

“In audience terms, the needs of the small audience of totally blind people are being catered for well, whereas the needs of the much larger audience of people with more moderate vision difficulties, probably because of ageing, seems to be being ignored.”

While this is a slow process, it will surely improve in the coming years.

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Belarus: Media literacy vs propaganda

March 26th, 2013

In Belarus, little over half of the population accepts state propaganda as truth. Yanina Melnikava argues that the Belarusian state would like to keep it this way
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Why is access to freedom of expression important?

March 20th, 2013

Demotix | Andy Ash

Forced evictions of India’s marginalised Dalit community in Delhi have been carried out by the country’s government

All over the world today, both in developing and developed states, liberal democracies and less free societies, there are groups who struggle to gain full access to freedom of expression for a wide range of reasons including poverty, discrimination and cultural pressures. While attention is often, rightly, focused on the damaging impact discrimination or poverty can have on people’s lives, the impact such problems have on free expression is less rarely addressed.

We are not talking about the classic examples of challenges to freedom of expression where repressive regimes attempt to block, limit and inhibit across a population as a whole. Rather we are looking at cases where in both more and less free societies particular groups face greater barriers to free expression than the wider population. Such groups can often be denied an equal voice, and active and meaningful participation in political processes and wider society. Poverty, discrimination, legal barriers, cultural restrictions, religious customs and other barriers can directly or indirectly block the voices of the already marginalised. How much do these barriers and lack of access to freedom of expression matter? A lot – as the examples below tell us.

Why is access to freedom of expression important? Freedom of expression is a fundamental human right. It also underpins most other rights and allows them to flourish. The right to speak your mind freely on important issues in society, access information and hold the powers that be to account, plays a vital role in the healthy development process of any society.

The lack of access to freedom of expression is a problem that particularly affects the already marginalised – that is, minorities facing discrimination both in developed and developing countries, from LGBT people in African countries, to disabled people in Western Europe. While the scale of their struggles varies greatly, the principle is the same: within the context of their society, these groups face greater barriers to freedom of expression than the majority. If they are unable to communicate their ideas, views, worries and needs effectively, means they are often excluded from meaningful participation in society, and from the opportunity to better their own circumstances. In other words, discrimination is one of the core elements of unequal access to freedom of expression.

Access to free expression is also vital both to support the development process and as a development goal in its own right. The connection was perhaps most famously put forward by Amartya Sen in his widely cited book — Development as Freedom — where he argued that expansion of freedom is both the primary end and the principal means of development

It is striking to note the way in which cultural and religious customs are sometimes used to clamp down on various minorities’ rights to expression and assembly in many countries around the world. Human Rights Watch’s latest world report states that “traditional values are often deployed as an excuse to undermine human rights.” One example of this is the caste system still in place in countries including India, Nepal and Pakistan. This is culturally-based discrimination on a major, systematic scale. A significant proportion of the Dalits, (lower-caste people, or “untouchables”) are barred from participation in public life and have a limited say in policies that directly affect them. In May 2008, the Dalit community in the Nesda village in the state of Gujarat attempted to stage a protest after being excluded from the government’s development funds allocation, by refusing to fulfil their historic “caste duty” of disposing of dead animals. The dominant caste in the region promptly blocked the protest through a ‘social boycott’, forbidding any social or economic interaction between Dalits and non-Dalits. This is only one example of Dalit’s being barred from having a say in development matters directly relating to them. When they attempted to stage a peaceful protest, they were only further marginalised, and their weak economic, social and political position further cemented. It’s a vicious cycle.

Another major area where discrimination has a knock-on effect on freedom of expression, is with regards to LGBT (lesbian, gay, bisexual, transgender) people across the globe. They are discriminated against for traditional, especially religious, reasons, with countries like Malaysia and Jamaica claiming that homosexuality is simply “not in our culture” when clamping down on LGBT civil rights. The right to express one’s sexuality is an aspect of the right to freedom of expression both in itself (as an expression of identity) but also because in countries where LGBT rights are not respected, the cultural expression of such rights is often also a political act. Cultural events organised by the LGBT community, such as pride parades, find themselves banned from exercising their right to freedom of assembly and expression, which happened last October in Serbia and Moldova. LGBT-themed art is also often times censored. One example reported by Index took place in Uganda, where a play about a gay man was banned, and its British producer, David Cecil, jailed and later deported. Countries also adopt laws that ban or circumscribe the discussion of homosexualty. In Russia, the Duma recently voted in favor of a draft law to ban “homosexual propaganda”. The amendment, passed by an overwhelming majority, prohibits the “propaganda of homosexuality” (in a practical sense, the discussion of homosexually) to protect children. The bill would in effect seriously curtail the right to freedom of expression of LGBT people.

Full access to freedom of expression is difficult to achieve in the absence of universal education and literacy. Around the world, illiteracy and inadequate (or non-existent) education hits the poorest hardest – both because education is often private, and because in poor countries where it is provided by the state, the standard of education can be low. Women and girls in the developing world are the groups most affected by illiteracy. There are a number of factors contributing to this, including higher levels of poverty among women, with culture and tradition also playing a significant part. There are still a number of societies around the world where it simply is not accepted that girls should receive education at all, and certainly not higher education. While the gender gap in education has been decreasing over time, in 2009, there were still around 35 million girls out of primary education, compared to 31 million boys. Lack of education is still the single biggest contributing factor to high and persistent levels of illiteracy — making it the most basic barrier to freedom of expression. It stops people from effectively participating in society, as it hinders them from being able to read, write and share written information, and thus fully engage with a range of issues or debates. Women make up the majority (64 per cent) of the nearly 800 million illiterate people in the world today. UNHCHR resolution 2003/42 identified this as a contributing factor to constraints on women’s rights to freedom of expression.

As well as the impact of poverty, discrimination and religious and cultural factors, governments and local authorities often put in place more formal mechanisms which result in significant restrictions on access to freedom of expression for minority groups. This can come in the form of restrictions on minority languages, such as Kurdish in Turkey, or barriers to political participation, such as the Bosnian constitutional ban on Jews and Roma running for high office.

Refugees are one of the hardest hit groups of people in terms of facing significant and basic restrictions on freedom of expression. A report by the UN High Commissioner for Refugees on the political rights of refugees stated that they, “…like other aliens, are entitled to the same freedom of expression, association and assembly as citizens.” However, a 2005 report investigating the state of Italian immigration detention centres showed that those detained in Italy were given few opportunities for communication with the outside world. Similarly, allegations of arbitrary deprivation of liberty in Greek detention centres are to be examined by independent experts selected by the UN Human Rights Council later this year. These are only a few examples of fundamental barriers on refugees’ access to fully express themselves. This, of course, cannot be separated from the wider discrimination as outlined above. Refugees constitute a group which often face prejudice and racism. Research from Cardiff University has for instance shown that they do not have the platform to counter the overwhelmingly negative way in which they are portrayed in the UK media. Refugees have universal rights like all other people around the world — states must recognise this and must act to tackle discrimination in all forms.

The barriers to free expression discussed here show why exercising our right to free expression is not as simple as living in a democratic society that broadly respects rights. Barriers that block or inhibit access to freedom of expression exist all over the world, in various forms and to varying degrees. Through being denied a voice, these groups are being denied a fundamental right, are facing barriers to their active participation in society, and, in many cases, are facing additional limits on their ability and opportunity to play a part in improving their own lives. Tackling the barriers from poverty to discrimination to laws that limit access to freedom of expression is vital.